Terms & Conditions

1. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal user account you create on madu4d to access our services.
• "Bet" or "Wager" means any stake placed on a game, sporting event, or other betting opportunity offered on the Platform.
• "Bonus" means any promotional credit, free bet, cashback, or other promotional offer provided by madu4d to eligible users.
• "KYC" means Know Your Customer verification procedures required to confirm your identity, age, and address.
• "Platform" or "Site" means the madu4d website, mobile applications, and all associated services accessible at https://madu4d.cam.
• "User Funds" means all deposits, winnings, and bonus credits held in your Account balance.
• "Withdrawal" means the transfer of User Funds from your Account to your designated payment method.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

To register and use madu4d services, you must meet all of the following criteria:

• You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or a jurisdiction where online gambling is legally permitted.
• You must not be located in a jurisdiction where online gambling is prohibited by law.
• You must not be registered with any gambling self-exclusion programs or databases.
• You must be acting on your own behalf and not on behalf of any third party.

2.2 Account Registration Process

When registering for a madu4d account, you agree to:

• Provide accurate, current, and complete information as prompted by our registration form.
• Use only your real name and genuine personal details. Accounts registered with false information will be closed.
• Maintain only one (1) account. Multiple accounts registered by the same person are strictly prohibited and will result in closure of all accounts and forfeiture of funds.
• Complete KYC verification when requested by submitting government-issued identification, proof of address, and payment method verification.
• Keep your login credentials (username, password, two-factor authentication codes) confidential and secure.

2.3 Account Security

You are solely responsible for all activity that occurs under your Account. You must immediately notify madu4d customer support if you suspect any unauthorized access to your Account. We are not liable for any losses resulting from unauthorized use of your Account if you have failed to maintain proper security of your credentials.

3. Deposits and Account Funding

3.1 Accepted Payment Methods

madu4d accepts deposits via the following methods for Indonesian players:

• Cryptocurrency: USDT (Tether), BTC (Bitcoin), ETH (Ethereum), and other supported digital currencies.
• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, and BSI (Bank Syariah Indonesia).
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

3.2 Deposit Requirements

• Minimum deposit amounts vary by payment method and are displayed on the deposit page.
• You may only deposit funds from payment accounts registered in your own name. Third-party deposits are not permitted.
• Cryptocurrency deposits require a minimum number of blockchain confirmations before funds are credited to your Account.
• Bank transfer and e-wallet deposits are typically processed within 5-30 minutes during banking hours (WIB).
• madu4d reserves the right to request source of funds documentation for deposits exceeding certain thresholds as part of our anti-money laundering (AML) compliance procedures.

3.3 Prohibited Deposit Sources

You may not deposit funds obtained from illegal activities, fraud, stolen payment methods, or any source that violates applicable law. Deposits from sanctioned entities, high-risk jurisdictions, or known money laundering sources will be rejected and reported to relevant authorities.

4. Withdrawals and Payouts

4.1 Withdrawal Eligibility

To be eligible for withdrawals, you must:

• Complete full KYC verification by submitting all requested documents.
• Meet all bonus wagering requirements applicable to your Account balance.
• Withdraw to the same payment method used for your most recent deposit, unless otherwise approved by madu4d.
• Comply with minimum withdrawal amounts as specified for each payment method.

4.2 Withdrawal Processing Times

• Cryptocurrency: Processed within 5-30 minutes on average after approval.
• Bank Transfer: Processed within 30 minutes to 24 hours during banking hours (WIB).
• E-Wallets: Processed within 15-60 minutes after approval.

First-time withdrawals and withdrawals exceeding certain thresholds may require additional verification time (up to 72 hours) for security and compliance purposes.

4.3 Withdrawal Fees

madu4d does not charge withdrawal fees for standard withdrawals. However, blockchain network fees for cryptocurrency withdrawals are borne by the user. Excessive withdrawal requests (more than 5 per day) may incur an administrative fee.

4.4 Withdrawal Restrictions

We reserve the right to decline withdrawal requests if:

• Your Account has not completed KYC verification.
• You have active bonus wagering requirements that have not been met.
• We suspect fraudulent activity, bonus abuse, or violation of these Terms.
• Your payment method information cannot be verified.
• Legal or regulatory requirements prevent us from processing the withdrawal.

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses, promotions, free bets, and cashback offers are subject to specific terms and conditions that will be clearly stated at the time of the offer. General bonus rules include:

• Bonuses are granted at madu4d's discretion and may be modified or withdrawn at any time.
• Each bonus has a wagering requirement (expressed as a multiple, e.g., 30x) that must be completed before bonus-derived winnings can be withdrawn.
• Different game types contribute differently to wagering requirements (slots typically 100%, table games 10-20%, some games may be excluded).
• Bonuses have expiration dates. Unused bonuses and unmet wagering requirements expire after the validity period.
• You may only claim one bonus at a time unless explicitly stated otherwise.
• Maximum bet limits apply while wagering bonuses (typically Rp 25,000 per bet). Exceeding maximum bets may void the bonus and associated winnings.

5.2 Bonus Abuse Policy

Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus repeatedly, coordinated betting with other players to reduce risk, wagering patterns designed to exploit bonus terms, or any activity intended to gain an unfair advantage. madu4d reserves the right to void bonuses, confiscate winnings, and close accounts engaged in bonus abuse.

6. Betting Rules and Game Conduct

6.1 General Betting Rules

• All bets are final once confirmed. You cannot cancel or modify a bet after placement unless the event is canceled or postponed.
• Minimum and maximum bet limits apply to each game and market.
• In the event of a technical malfunction, display error, or system failure, affected bets may be voided.
• madu4d reserves the right to refuse or limit bets from any player at our discretion.

6.2 Sports Betting Rules

For sports betting (including football, basketball, and other sporting events):

• Bets are settled based on official results as determined by the governing sports body.
• If a match is postponed or abandoned, bets may be voided unless the event is completed within 48 hours.
• Live in-play betting odds are updated in real-time but may have slight delays. Bets placed after the outcome is known (late bets) will be voided.
• Special betting markets (mix parlay, handicap betting, over/under totals) are subject to specific rules available on the platform.

6.3 Casino Game Rules

For casino games (slots, live casino, table games):

• All games use certified Random Number Generators (RNG) or provably fair blockchain algorithms to ensure fairness.
• Live casino games are conducted by professional dealers in real-time and recorded for dispute resolution.
• Each game has a Return to Player (RTP) percentage displayed in the game information.
• Disconnection during gameplay: If you disconnect during a game round, the round will be completed automatically based on the last valid action. For live casino games, standard house rules apply if a player disconnects.

6.4 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure and forfeiture of funds:

• Use of bots, automated software, or any tools designed to manipulate gameplay.
• Collusion with other players to gain an unfair advantage.
• Exploiting software bugs, glitches, or errors for financial gain.
• Arbitrage betting or any form of coordinated betting across platforms.
• Money laundering or using madu4d to transfer funds for illicit purposes.

7. Responsible Gaming and Self-Exclusion

7.1 Commitment to Responsible Gaming

madu4d is committed to promoting responsible gambling. We provide tools to help you maintain control over your gambling activity, including:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Set maximum loss thresholds for specified periods.
• Session Time Limits: Receive reminders after specified playing durations.
• Reality Checks: Periodic on-screen notifications showing time and money spent.
• Self-Exclusion: Temporarily or permanently close your account if you feel gambling is becoming problematic.

7.2 Self-Exclusion Process

If you wish to self-exclude, contact our customer support team via live chat or email. Self-exclusion periods can be set for 6 months, 1 year, 2 years, or permanently. During the self-exclusion period, you will not be able to access your account or place bets. Self-exclusion cannot be reversed before the end of the chosen period.

7.3 Problem Gambling Resources

If you or someone you know is struggling with gambling addiction, please seek help from professional organizations. Refer to our Responsible Gaming page for resources and contact information.

8. Privacy and Data Protection

Your personal data is processed in accordance with our Privacy Policy. By using madu4d, you consent to the collection, storage, and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but you acknowledge that no online system is 100% secure.

9. Intellectual Property

All content on the madu4d platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and data compilations, is the property of madu4d or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• madu4d is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• We do not guarantee that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of madu4d, including loss of profits, data, or goodwill.
• Our total liability to you for any claims arising from your use of the Platform shall not exceed the total amount you have deposited into your Account in the six (6) months preceding the claim.
• We are not responsible for losses resulting from third-party payment processor failures, blockchain network delays, banking system errors, or circumstances beyond our reasonable control.

11. Dispute Resolution

11.1 Customer Complaints

If you have a complaint or dispute regarding any aspect of madu4d services, please contact our customer support team first. We will make reasonable efforts to resolve your complaint fairly and promptly. Most disputes can be resolved through our internal complaints procedure within 7-14 business days.

11.2 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which madu4d is licensed to operate. Any disputes arising from these Terms or your use of madu4d shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11.3 Arbitration

Where permitted by law, you agree that any dispute not resolved through our internal complaints procedure shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

12. Account Closure and Suspension

12.1 Voluntary Closure

You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds in your Account balance (subject to wagering requirements and verification procedures). Accounts with zero balance will be closed immediately. Accounts with funds will be closed after all pending withdrawals are processed.

12.2 Account Suspension by madu4d

We reserve the right to suspend or permanently close your Account without prior notice if:

• You breach any provision of these Terms.
• We suspect fraudulent activity, bonus abuse, or illegal conduct.
• You provide false information during registration or KYC verification.
• You create multiple accounts or allow others to access your Account.
• Required by legal or regulatory authorities.
• Your Account has been inactive (no login or betting activity) for more than 12 consecutive months.

In cases of account closure due to Terms violations, we reserve the right to confiscate any remaining Account balance if the funds were obtained through prohibited activities.

13. Amendments to Terms

madu4d reserves the right to modify, amend, or update these Terms at any time. Material changes will be communicated via email, on-site notification, or announcement on our homepage. The "Last Updated" date at the top of this document will reflect the most recent revision. Your continued use of madu4d after any changes to the Terms constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must stop using the Platform and close your Account.

14. General Provisions

14.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

14.2 Entire Agreement

These Terms, together with our Privacy Policy and any specific bonus or promotion terms, constitute the entire agreement between you and madu4d regarding your use of the Platform and supersede all prior agreements, understandings, and communications.

14.3 No Waiver

Our failure to enforce any provision of these Terms shall not be construed as a waiver of that provision or our right to enforce it in the future.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. madu4d may assign its rights and obligations under these Terms to any affiliated entity or successor.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or any aspect of madu4d services, please contact us: